Metro Bilbao includes in this protocol “Your safe trip” all the actions for the prevention of contagion by coronavirus that it has carried out in all of its facilities.
The certification has been issued on June 26 by Applus Certification, a world leader in the field of inspection, testing and certification.
After the audit, the certificate concludes that no deviation has been detected, and the creation of the Covid-19 Committee from the start of the pandemic, made up of the Managing Director, the 5 Area Directorates, the Head of Communication and Marketing and the Head of the Prevention Service, who have piloted at the highest level all the actions that have been implemented in the company, maintaining constant coordination with the different work groups generated for the prevention and control of risks Covid19 .
Metro Bilbao has carried out a large number of actions aimed at guaranteeing confidence in the trip and which have all been reviewed and validated during the audit and which we recall below:
- Hydroalcoholic gel dispensers have been arranged in all seasons to give the possibility of washing hands.
- Stations and trains are constantly disinfected by performing additional cleanings than usual, with highly disinfecting products both on trains and in stations.
- Separation partitions and hydroalcoholic gel dispensers have been installed in the customer service offices.
- A voluntary and random temperature taking system was also established through an agreement with DYA.
- The capacity of different areas such as customer service offices has been limited and access to elevators has been controlled, always visually informing customers (posters, brochures, screens, supports) in strategic places.
- Clients are reminded of the mandatory use of the mask in all Metro facilities, from the entrance to the exit. This obligatory use of masks is remembered by means of signage located on different supports.
- The last added measure has been the prohibition of smoking in all seasons, including outdoors.